FAQ Dialogue in Silence
WHAT IS DIALOGUE IN SILENCE?
Embark on a very special experience with Dialogue in Silence. It is an immersive, interactive experience that takes place in complete silence. It is led by deaf guides and offers you the unique opportunity to immerse yourself in the culture and communication methods of the deaf community. Equipped with soundproof headphones, you will go on the tour through various experience stations where you will learn how facial expressions, gestures and signs enrich everyday life and how communication can be deep and expressive even without words. At the end of the tour, you will have the opportunity to ask your guide questions with the help of a sign language interpreter and engage in a deeper dialogue to find out more about everyday life and the lives of deaf people.
DO I NEED PREVIOUS KNOWLEDGE OF SIGN LANGUAGE?
No, previous knowledge of sign language is not required. You will be introduced to the basics of sign language and learn in a fun way how to communicate without spoken words – a challenge that is very fascinating. Our guides are experts in promoting comprehensible communication. The focus here is on the playful experience of engaging with the world in complete silence.
WHO IS ENTITLED TO TICKETS AT REDUCED PRICE?
Discounted tickets are available for individuals with a valid disability ID and their companion, as well as for students and seniors (65 years and older). Please present the necessary documentation at the event to receive the discount.
IS THE EXPERIENCE SUITABLE FOR CHILDREN?
Yes, “Dialogue in Silence” is suitable for children and adults alike. It is a valuable experience for all ages that promotes empathy and raises awareness of the challenges and opportunities of communicating without hearing. We recommend the experience from the age of 6.
CAN I TAKE PART IN DIALOGUE IN SILENCE IF I AM DEAF OR HARD OF HEARING MYSELF?
Dialogue in Silence” offers a platform for encounters and exchanges between hearing and non-hearing people. It is a great opportunity to experience the diversity of communication and to learn from the experiences of others.
DO I HAVE TO BOOK IN ADVANCE?
We recommend booking online in advance to avoid waiting times and to ensure that you get your desired date. You can check availability via our online ticket shop and book tickets directly, which will then be sent to you by email. This means you can arrive with your digital tickets 20 minutes before the start of the experience. If you have any further questions, our visitor service will be happy to help you by phone or email.
If you are in the area spontaneously, you are welcome to drop by our box office and find out about our Dialogue House experiences and availability on site.
IS DIALOGUE IN BARRIER-FREE ACCESSIBLE?
As the experience takes place in complete silence and relies mainly on visual elements, it is suitable for blind/visually impaired people to a limited extent.
Access to the experience on the 1st floor is barrier-free via a transport aid. In order to make your visit as smooth as possible, we ask you to book in advance with our visitor service, ideally up to 2 days before your visit.
Transport assistance: As our historic building in Hamburg’s Speicherstadt historical warehouse district unfortunately does not have a lift, we use a so-called stair caterpillar to take you safely to the desired floor. Thanks to its design, this special device can transport wheelchairs safely up and down stairs.
Note the dimensions: Your wheelchair should not be longer than 110 cm including the back/wheels and foot tips in order to be transported without any problems. The total weight must not exceed 120 kg.
Safety precautions: Please bring your own wheelchair harness to be secured during the journey.
Trained staff: Our staircrawlers are operated by specially trained staff who will also explain how they work in detail before the ride.
Timing: Allow around 20 – 30 minutes for the ride including preparation. This may be longer if there are several wheelchair users.
Safety note: For safety reasons, guests who are prone to jerky movements should not be transported on the stair climber.
Toilet: One barr
I KNOW DIALOGUE IN THE DARK. WHAT IS SPECIAL ABOUT DIALOGUE IN SILENCE AND HOW IS IT DIFFERENT?
If you found “Dialogue in the Dark” fascinating, you’ll love “Dialogue in Silence”! The main difference lies in the concept: while in Dialogue in the Dark you explore the world without visual perception, in Dialogue in Silence you immerse yourself in the experiential world of deafness, which focuses on communication without words but with a lot of visuality. This change in sensory focus creates an equally immersive and memorable experience. Many visitors report that dialogue in silence is an impressive experience and praise it as an absolute insider tip. It is an impressive and positive experience that is guaranteed to go down well with fans of “dialogue in the dark”. An unforgettable opportunity to experience a new world of communication with friends and family in a whole new way!
Didn't find the answer to your question?
Let us know! Enter your question and help us to improve our FAQ page.
